Shipping Policy
Global delivery | Fast, safe, and traceable
Welcome to our store! We are committed to providing efficient, safe, and traceable logistics services to customers around the world to ensure that every order can be delivered to you smoothly.
Delivery range
We support delivery to most countries and regions in the world, including but not limited to: North America, Europe, Asia, Australia, etc. If you are not sure whether your region supports delivery, please feel free to contact us.
Delivery time and delivery time
Order processing time: 1-3 working days
Fast delivery (such as DHL/UPS, etc.): 3-30 working days
Tip: Due to customs, holidays or local logistics, the actual delivery time may be delayed, please understand.
Shipping fee description
Standard delivery: US$16, automatically calculated according to the region
Order tracking
All orders will be sent a logistics tracking number by email after delivery. You can check the logistics status in real time through our official website or the official website of the corresponding logistics company.
Customs and import taxes and fees
Overseas orders may incur customs duties or import taxes and fees according to local laws. Such fees are borne by the recipient, and we are not responsible for these additional fees. It is recommended that you understand the local policies before placing an order.
Lost and delayed items
We will use reliable logistics service providers (such as DHL, UPS, etc.), but if there are logistics delays, package loss, etc., please contact our customer service as soon as possible, and we will assist you in inquiries or handling related matters.
Customer service contact information
If you have any questions about logistics, please feel free to contact us at any time:
Email: support@gemigirl.com
We thank you for your trust and support, and we also promise to continue to optimize our delivery services so that every customer can shop with peace of mind and receive the goods with satisfaction.